Vince, Gerri & Dr. Karen Chisholm (Buyers)
We couldn't have asked for a better real estate team than Brigid Van Randall and Don Diltz! Professional and extremely knowledgable of the peninsula neighborhoods, they knew exactly what it took to get us the condo we love. Brigid spent hours showing us possibilities, and when we found the one for us, walked us through every step of the offer process. Their handling of contract negotiations was flawless, and their attention to detail critical in becoming the winning bid in a multiple-offer situation. They managed any and all glitches with aplomb and a sense of humor. Even after the sale, Brigid drove us around the neighborhood, pointing out nearby stores and her favorite restaurant. We recommend Brigid and Don with the utmost confidence that you will receive the same red-carpet treatment we did.
We hope to be able to do business again with you one day.
Mark Olsen & Linda Kleinschmidt (Buyers)
Hi Don and Brigid, we just wanted to say thank you for your help with our home purchase. We are very excited about the house, and grateful. The process has been very smooth. Your professional and thorough approach has helped us be comfortable and confident in our decisions, and certainly impressed the sellers and their agent!
Kevin & Tina Moore, Palo Alto (Sellers & Buyers)
As for listing our house, the result speaks for itself: the property was on the market all of five days, it attracted twelve offers, and sold for $102,000 more than the offering price. And when we bought our new house, Don was right there, completely accessible right over the holiday. Nothing fazed him. We got the perfect house, expertly negotiated and we're still wildly happy. We would recommend Don to anyone who is thinking of buying or selling without reservation.
Jason & Joanna Strober, 4 Alder Place (sellers)
"... expertly and efficiently handled the preparation, marketing, negotiation and sale of our home on our time frame to achieve a great result."
Eric Weiss, Vice President, Macromedia, Inc. & Kathryn Stoner-Weiss, Associate Director, Stanford University, Center on Democracy, Development, and the Rule of Law
"...What we like about them: Professional. No pressure. Smart. Well connected in the community (helped us with all kinds of ancillary support stuff from insurance, to mortgage brokers). Gave good advice in negotiations and with experts (e.g.inspectors). Enjoyable to work with. Listened well. Asked good questions we wouldn?t have thought of. Honest..."
K Meng
"I felt completely supported in the sale of my house ...from the first meeting, to the sale, to the last signature on the last documents. I'm not just happy ... I am thrilled ...."
Renee Prosen, Fitness Trainer and Dennis Prosen, Scientist
"Not only were they there to find a property we could afford (not easy in this market), They were there as part of our homeownership experience. They have been an incredible help during our remodel and a resource for all the other questions one needs to have answered in correspondences from the assessor's office, on where to get paint or what color towels go in a gold rush colored bathroom."
Dr. Audrey H. Hurley
"...developed and implemented a plan that far surpassed any marketing strategies for selling a home I have ever seen. Their professional background of experience ... compounded with a very sound base of knowledge about real estate provide me with an assurance that I was working with the ... very best people."
Barry Newman, Managing Director, Bank of America Securities and Stacy Newman, CEO, Newman Enterprises
"We've worked with realtors all over the country but never before found the expertise, creativity and just plain hard work .... We recommend them without reservation."
Dr. Diem Truong, Obstetrics & Gynecology and Dr. Phillip Sankar, Pediatric Neurology
"We picked Elaine & Don to sell our home because we valued their team approach and because we often find ourselves short on time. We entrusted everything to them and it paid off: We got a great price for our home and a trouble free sale."
David A. Knox
"I am completely aware and very thankful for the level of professionalism you ... displayed in a less than ideal situation and market. [You] are fine human beings and I hold you in the highest regard, not only for your honesty and hard work, but for your perspective in a difficult situation."
Kevin Moore
"The result speaks for itself: the property was on the market for all of five days, it attracted twelve offers, and sold for $102,000 more than the offering price."
John and Kimberley Lovato
"We are continually appreciative of the undivided attention you seemed to pay us. Even though we know you had many other clients with pressing needs, your responsiveness and willingness to meet and answer questions made us feel like we were your first priority. When we move back to California, you can be sure that we will be calling."
Dave and Barbara Drotar
"...everything was smoothly orchestrated. They were like conductors, batons in hand, directing a symphony orchestra. From the staging of our home through the advertising, coordination, and beautifully prepared foods, there was not a single missed beat."
David & Kim Fredericks (Sellers)
"If the real estate industry had a rating system for agents and the highest was 5 stars, we would rate Brigid Van Randall a 6+. From start to finish, she did an absolutely fabulous job marketing and selling our home. Her ability to deliver the complete package was evident in the smooth and expedient way she handled the inspections, staging, marketing, open house, showing, contract negotiations, etc. Her attention to detail is precise, her manner straightforward and professional, and her service is absolutely top notch. We wouldn't think of buying or selling again without Brigid as our advocate and agent."
Marsha and Chris Blair (Buyers)
"We have bought and sold 7 houses and have never had a real estate agent that we appreciated and trusted as much as you. We not only felt you listened to our needs and desires, but you acted on them. It was such a secure feeling knowing that you were looking after and taking care of our interests, even more than we were! This is the first time in our (real estate) lives that we completed the whole transaction from begining to end, not only in a relaxing, but fun manner.
We love our new home.
Thank you, thank you for being SO thorough, knowledgable, and professional, Marsha and Chris Blair Menlo Park,CA."
Jen & Scott (Sellers & Buyers)
"Brigid-I hope you know how much we appreciate all your advice, help and support over the last several months. You have always gone above and beyond. The world needs more like you."
Anna & Mathai Mammen (Sellers & Buyers)
Dear Don, We wanted to let you know how much we appreciate all your hard work, expertise, intuition, kindness and sense of humor throughout the stressful process of buying and selling our home. We are especially grateful for all the extra work you did in order to make our lives a little easier while we were dealing with the added stress of our very sick baby daughter Mia - like making house calls instead of asking us to come into your office. You also took the time to understand what we wanted in a house and when you found a house that you thought we would love, you were right! When we decided to make a bid, you worked until late at night to get our offer done, and did your negotiating magic to get us the house at very close to our first offer. Finally, you navigated us through the inspection process and made us feel confident in the quality of our purchase.
As terrific as you were during the purchase phase, we were even more impressed with the amount of knowledge and diligence that you showed in selling our existing house. You understood exactly what needed to be done to put the house into great shape in a slowing market. There were numerous bumps in the road along the way with various inspections, and your calmness and highly informed perspective along the way got us through. The staging was magnificent - we remember walking for the first time in the newly staged house and marveling at how refined and elegant the house looked. Again, we are grateful to you for going above and beyond by coordinating all the inspections, handymen and contractors; and letting us focus our time on Mia's health. We literally could not have done this without you. You were available by phone at all hours of the day and night, and we felt very taken care of. In the end, you managed to sell our house quickly and well above our asking price, despite the fact that there were two other similar houses selling in our neighborhood
This is the second time that we have used your services successfully, and it surely won't be the last. Thank you so much. Anna and Mathai Mammen